ZAP Returns Portal

Returns & Exchanges

Returns and Exchanges will be accepted within 15 days of the original delivery date. All returns are issued a BrandED Uniform Solutions Store Credit Only.  Return shipping labels can be purchased at the end of submitting a return. If a mistake was made by the BrandED team, a label will be provided once the RMA is approved.

BrandED Uniform Solutions offers exchanges for the same item at the same price in a different size.

Instructions:

1. Fill out the requested information below to start return or exchange and click "Search".
2. Your order details will populate on the screen.
3. Select the items you wish to exchange or return for store credit. Make sure to select the quantity of items you have to return.
4. Fill out the Reason and the Action (Exchange or Return). A photo of the item maybe required for curtain exchanges.
5. If you are requesting an Exchange you will only be allowed to request an Even Exchange for In-Stock Items (Same Product Different Size). Please make sure the size needed is correct.  We CANNOT change this information once it is submitted.
6. If the size you need is not available you will need to request a store credit. 
7. Click Continue
8. From here you can purchase the return label - the label will be sent via email once approved.
9. Click Submit